Version 2026-06-04 · Effective 2026-06-04

Terms of Service

Boss — a product of ARWIC

1. Introduction and Agreement to These Terms

These Terms of Service ("Terms") are a binding contract between you (and, if you sign up on behalf of a business, that business — together, "you" or "Customer") and [LEGAL ENTITY NAME] ("ARWIC," "we," "us," or "our"), the operator of the Boss platform at bossitall.com and related applications, APIs, and services (the "Service" or "Platform").

By clicking "I agree" (or a similar button), checking the acceptance box, creating an account, or using the Service, you agree to these Terms, our Privacy Policy, our Acceptable Use Policy, and — where applicable — our Data Processing Addendum, each of which is incorporated by reference. If you do not agree, do not use the Service.

If you are accepting on behalf of a business or other organization, you represent that you are authorized to bind that organization, and "you" refers to that organization.

You must be at least 18 years old and able to form a binding contract to use the Service.

2. The Service; What Boss Is and Is Not

Boss is organizational and record-keeping software that helps small businesses manage operations such as invoicing, expenses, customers, payments, reporting, and related workflows, including AI-assisted features and a chat assistant. It is a convenience tool — nothing more.

Boss is software, not a professional service provider. Important limitations you accept:

We are not an accountant, bookkeeper, CPA, tax preparer, attorney, financial advisor, or fiduciary. Nothing the Service produces — including tax categorizations, Schedule C summaries, expense classifications, reports, or AI output — is accounting, tax, legal, financial, or other professional advice. You are solely responsible for the accuracy and legal compliance of your records, tax filings, and business decisions, and for engaging a qualified professional where appropriate.
We are not a bank, money transmitter, or payment processor. Payment functionality is provided by third parties (see Section 7). We do not hold, move, or have custody of your funds.
We do not hold your sensitive financial information. Payment card numbers, bank-account credentials, and government-ID/KYC details are collected and held by Stripe, not by us (Section 7).
We do not guarantee any business, financial, or tax outcome, and we do not warrant that the Service is suitable for your needs.

The decision to use the Service is yours alone, and you use it entirely at your own risk. If the Service does not meet your needs or expectations, your sole and exclusive remedy is to stop using it and cancel.

3. Your Account and Security

You must provide accurate, current information and keep it updated. You are responsible for:

maintaining the confidentiality of your login credentials and any API keys;
all activity that occurs under your account, whether or not authorized by you; and
promptly notifying us at support@bossitall.com of any suspected unauthorized access.

We are not liable for any loss arising from unauthorized use of your account that results from your failure to safeguard credentials. We may suspend or terminate accounts that we reasonably believe are compromised, fraudulent, or in violation of these Terms.

4. License and Acceptable Use

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term. This is a license to use the service, not a sale or license of the underlying software.

You agree to use the Service only in compliance with these Terms, the Acceptable Use Policy, and all applicable laws. You will not, and will not permit anyone to: (a) copy, modify, reverse engineer, decompile, or create derivative works of the Service; (b) resell, sublicense, or provide the Service to third parties except as expressly permitted; (c) access the Service to build a competing product; (d) circumvent usage limits, security, or access controls; (e) introduce malware or interfere with the Service's operation; (f) use automated means to scrape or overload the Service beyond documented API limits; or (g) use the Service in violation of any law, including data-protection, anti-spam, telemarketing, consumer-protection, export, or sanctions laws.

We may set and enforce limits on usage (e.g., users, storage, API calls, message volume) and may throttle, suspend, or limit access to protect the Service or other customers.

5. Customer Data; Your Content

"Customer Data" means the data you and your authorized users submit to the Service, including information about your own customers, invoices, expenses, and communications.

Ownership. As between you and us, you own your Customer Data. We claim no ownership of it.
License to us. You grant us a worldwide, non-exclusive license to host, copy, process, transmit, display, and use Customer Data solely to provide, secure, maintain, and improve the Service, to prevent fraud and abuse, and as otherwise permitted in the Privacy Policy and required by law.
Your responsibility for Customer Data. You represent and warrant that you have all rights, consents, and legal bases necessary to provide the Customer Data to us and to have us process it, including any consent required to contact your customers by email or text message (see Section 6). You are responsible for the accuracy, quality, and legality of Customer Data and the means by which you acquired it.
Aggregated/De-identified Data. We may create and use aggregated or de-identified data that does not identify you or any individual, for any lawful purpose, including improving and operating the Service.
Backups. The Service may offer export and backup features, but you are responsible for maintaining your own copies of Customer Data. We are not a system of record for legal, tax, or compliance retention obligations.

6. Communications You Send Through the Service (Email & Text Messaging)

The Service may let you send emails and SMS/text messages to your customers (for example, invoices and reminders) using our third-party providers.

You are solely responsible for these communications and for compliance with all laws governing them, including the U.S. CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), state telemarketing and texting laws, and equivalent laws elsewhere. In particular, you represent that you have obtained any legally required consent from each recipient before sending, that you will honor opt-out/unsubscribe requests, and that your messages are truthful and not deceptive.

You will indemnify us (Section 14) for any claim arising from messages you send through the Service, including TCPA and CAN-SPAM claims. We may suspend messaging features for any account that generates excessive spam complaints, bounces, or opt-outs, or that we reasonably believe is violating these rules.

7. Payments and Payment Processing (Stripe Connect)

If you enable payment acceptance, payments are processed by Stripe through Stripe Connect. To use this feature you must:

create and maintain a Stripe connected account, and
agree to and comply with the Stripe Services Agreement and the Stripe Connected Account Agreement (the "Stripe Terms"), which are between you and Stripe.

You acknowledge and agree that:

Stripe — not ARWIC — processes, holds, and disburses funds. We never take custody of your or your customers' funds.
You are responsible for chargebacks, refunds, disputes, reversals, fees, and payouts, and for properly describing and delivering whatever you sell to your customers.
You are responsible for all taxes arising from your sales, including assessing, collecting, reporting, and remitting them. We do not provide tax determination or filing as part of payments.
We may display platform fees, surcharges, or discounts you configure (for example, a cash/ACH discount), but you are responsible for the legality of any such pricing practice in your jurisdiction (including rules on card surcharging).
We are not responsible for Stripe's acts, omissions, availability, decisions (including holds, freezes, or account terminations), or fees.
Platform visibility. As the Stripe Connect platform, we have access — through Stripe's platform tools — to information about your connected account, including your payment volume, balances, payout status, and account/verification status and requirements. This access is a standard, designed feature of the Connect platform relationship that you agree to when you onboard with Stripe, and it lets us provide support, monitor for fraud and abuse, and assist with disputes. We do not take custody of your funds (charges are made directly to your connected account, which pays out to your bank), and we will use this information only as described in the Privacy Policy. Stripe retains your sensitive identity and banking details (e.g., government IDs, full bank credentials); we do not receive them.

8. Subscriptions, Fees, Billing, and Cancellation

Fees and plans. You agree to pay the fees for the plan you select, as described at signup or on our pricing page. Unless stated otherwise, fees are stated in U.S. dollars and are exclusive of taxes, which you are responsible for.
Free trials and beta access. We may offer free trials or beta access. We may change or end them at any time. Beta and trial features are provided "AS IS" with no warranties or support commitments (Section 12).
Auto-renewal. Paid subscriptions automatically renew for successive periods (e.g., monthly or annually) at the then-current rate unless you cancel before the renewal date. You authorize us (and our payment processor) to charge your payment method on each renewal.
Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period. After cancellation, your data is retained for thirty (30) days and then deleted, unless a longer period is required by law (see Section 11 and the Privacy Policy).
No refunds. Except where required by law, fees are non-refundable, and we do not provide refunds or credits for partial periods, unused features, or downgrades.
Price changes. We may change fees; changes apply to the next renewal after we give you reasonable notice (e.g., by email or in-app).
Late or failed payment. If a charge fails or you are past due, we may suspend or terminate the Service and pursue amounts owed.
Taxes. You are responsible for all sales, use, VAT, GST, and similar taxes (other than taxes on our net income).

9. AI Features

The Service includes AI-powered features, including an assistant that can answer questions, generate content, and take actions on your behalf within your account (such as creating records or sending invoices) when you direct or authorize it.

You acknowledge and agree that:

AI output may be wrong. AI features can produce inaccurate, incomplete, outdated, or misleading output ("hallucinations") and are provided for your convenience only. You must independently review and verify all AI output before relying on it, especially anything affecting money, taxes, contracts, or your customers.
AI output is not professional advice of any kind (see Section 2).
Actions taken by the AI at your direction are your actions. You are responsible for instructions you give the assistant and for actions it takes under your authorization, to the same extent as if you had performed them yourself. We recommend reviewing AI-initiated actions.
Inputs and outputs. We may process your inputs and the resulting output to operate and improve AI features, subject to the Privacy Policy. We do not guarantee that output is unique or non-infringing, and the same or similar output may be generated for others.
No reliance for high-stakes decisions. Do not use AI features as the sole basis for legal, tax, financial, medical, or other consequential decisions.

10. Third-Party Services

The Service integrates with third parties (for example, Stripe for payments, an SMS provider for texting, an email provider for delivery, an AI model provider, Intuit/QuickBooks for data import, and our hosting provider). Your use of those services may be governed by their own terms, and we are not responsible for third-party services, their availability, or their acts or omissions. Links or integrations do not imply our endorsement.

11. Term, Suspension, Termination, and Effect

Term. These Terms apply while you use the Service and during any subscription term.
Suspension. We may suspend your access immediately if we reasonably believe you have violated these Terms or the Acceptable Use Policy, pose a security or legal risk, or fail to pay.
Termination by you. You may stop using the Service and cancel under Section 8 at any time.
Termination by us. We may terminate or limit the Service, your account, or these Terms (a) for material breach not cured within a reasonable time, (b) immediately for conduct that creates legal exposure or harms the Service or others, or (c) on reasonable notice for convenience.
Effect of termination. On termination your license ends and you must stop using the Service. We retain Customer Data for thirty (30) days to allow export, after which we may delete it, except where retention is required by law or for our legitimate business records (e.g., transaction logs). Sections that by their nature should survive (including Sections 2, 5, 6, 7, 8 (accrued fees), 12, 13, 14, 15, 16, and 17) survive termination.

12. Disclaimers of Warranties

PLEASE READ — THIS SECTION LIMITS WHAT WE PROMISE ABOUT THE SERVICE.

THE SERVICE, INCLUDING ALL AI FEATURES, BETA FEATURES, AND ANY OUTPUT, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; THAT DATA WILL NOT BE LOST; OR THAT THE SERVICE OR ANY OUTPUT (INCLUDING TAX, ACCOUNTING, REPORTING, OR AI OUTPUT) WILL BE ACCURATE, COMPLETE, OR RELIABLE. YOU USE THE SERVICE AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of certain warranties; in those places, the above exclusions apply to the fullest extent permitted, and any legally-required implied warranties are limited in duration to sixty (60) days from first access.

Assumption of Risk; Use at Your Own Risk; Release. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT: (a) YOUR ACCESS TO AND USE OF THE SERVICE IS ENTIRELY VOLUNTARY AND AT YOUR SOLE RISK; (b) THE DECISION TO USE THE SERVICE IS YOURS, AND THE CONSEQUENCES OF THAT DECISION ARE YOURS; (c) YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL RISKS ARISING FROM OR RELATED TO THE SERVICE AND ANY OUTPUT, INCLUDING DATA LOSS, ERRORS, UNAVAILABILITY, SECURITY INCIDENTS, AND DECISIONS MADE IN RELIANCE ON THE SERVICE; (d) YOU WAIVE, RELEASE, AND COVENANT NOT TO SUE ARWIC FOR ANY CLAIM, LOSS, OR DAMAGE ARISING FROM OR RELATED TO THE SERVICE; AND (e) NO ONE AT ARWIC HAS MADE ANY PROMISE OR GUARANTEE TO YOU ABOUT THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS, AND YOU HAVE NOT RELIED ON ANY SUCH PROMISE. THIS WAIVER AND RELEASE DOES NOT APPLY TO LIABILITY THAT CANNOT BE WAIVED UNDER APPLICABLE LAW (SUCH AS FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT), AND IS IN ADDITION TO — NOT IN PLACE OF — THE DISCLAIMERS AND LIMITS IN SECTIONS 12 AND 13.

13. Limitation of Liability

PLEASE READ — THIS SECTION CAPS THE MONEY YOU CAN RECOVER FROM US.

TO THE FULLEST EXTENT PERMITTED BY LAW:

(a) NO INDIRECT DAMAGES. NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

(b) LIABILITY CAP. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE TOTAL FEES YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

(c) PAYMENTS, TAXES, AND COMMUNICATIONS. WITHOUT LIMITING THE ABOVE, WE ARE NOT LIABLE FOR (i) ANYTHING DONE OR NOT DONE BY STRIPE OR ANY OTHER PAYMENT PROCESSOR, INCLUDING HOLDS, REVERSALS, CHARGEBACKS, OR PAYOUT FAILURES; (ii) ANY TAX, ACCOUNTING, OR REGULATORY POSITION, FILING, PENALTY, OR INTEREST; OR (iii) ANY CLAIM ARISING FROM COMMUNICATIONS YOU SEND THROUGH THE SERVICE.

(d) THESE LIMITS ARE A FUNDAMENTAL BASIS OF THE BARGAIN and apply even if a limited remedy fails of its essential purpose. The exclusions and limits do not apply to liability that cannot be limited under applicable law (such as fraud, gross negligence, willful misconduct, or, where applicable, death or personal injury caused by negligence). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnification

You will defend, indemnify, and hold harmless ARWIC and its owners, affiliates, officers, employees, contractors, and agents from and against any third-party claims, demands, suits, or proceedings, and any resulting losses, damages, liabilities, settlements, judgments, fines, costs, and expenses (including reasonable attorneys' fees), arising out of or relating to: (a) your Customer Data; (b) your use of the Service, including communications you send (Section 6) and your sales and payment activity (Section 7); (c) your violation of these Terms, the Acceptable Use Policy, or any law; (d) your tax, accounting, or regulatory positions; or (e) your infringement or misappropriation of any third party's rights.

We will notify you of the claim, give you control of the defense (with our right to participate with our own counsel), and reasonably cooperate. You may not settle any claim in a way that imposes obligations on us or admits our fault without our prior written consent.

15. Dispute Resolution; Arbitration; Class-Action Waiver

ATTORNEY REVIEW REQUIRED. Arbitration and class-waiver clauses are powerful but heavily regulated, must be presented and worded a specific way to be enforceable, and have consumer-specific requirements. Keep, modify, or remove this section on your attorney's advice. The bracketed options below are starting points.

Informal resolution first. Before filing any claim, you agree to contact us at legal@bossitall.com and attempt in good faith to resolve the dispute for at least thirty (30) days.

[OPTION A — Binding arbitration + class waiver.] Any dispute not resolved informally will be resolved by binding individual arbitration administered by [a recognized arbitration provider, e.g., AAA] under its rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and we waive the right to a jury trial and the right to participate in a class, collective, or representative action. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing legal@bossitall.com.

[OPTION B — Courts only.] Any dispute will be resolved exclusively in the state or federal courts located in [VENUE COUNTY, STATE], and you and we consent to personal jurisdiction and venue there and waive any right to a jury trial.

16. Governing Law

These Terms are governed by the laws of the State of [GOVERNING LAW STATE], without regard to its conflict-of-laws rules, and (subject to Section 15) the federal and state courts located in [VENUE COUNTY, STATE] have exclusive jurisdiction. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app notice) and update the Effective Date. Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect means you accept the updated Terms. For material changes, we may require you to re-accept before continuing to use the Service. If you do not agree, you must stop using the Service.

18. General Terms

Entire agreement. These Terms, together with the documents they incorporate, are the entire agreement between you and us about the Service and supersede prior agreements on that subject.
Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary, and the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Independent contractors. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
Notices. We may give notice by email to your account address or by in-app notice. Legal notices to us must be sent to legal@bossitall.com and to [BUSINESS ADDRESS].
Export and sanctions. You represent that you are not located in, and will not use the Service in violation of, any applicable export-control or sanctions laws.
U.S. government users. The Service is "commercial computer software" provided with restricted rights.
Survival. Provisions that by their nature should survive termination do so.

19. Contact

[LEGAL ENTITY NAME] Attn: Legal — Boss / ARWIC [BUSINESS ADDRESS] Email: legal@bossitall.com Support: support@bossitall.com